We have several programs that help with backups.
The Building Sanitary Service Repair Assistance Program is a program that allows the District to do repairs on our customers’ privately owned building sanitary service pipes where we have identified qualifying defects.
The Backup Reimbursement Program is a program that can help cover some of the costs associated with cleanup and repair of damage to the customer’s house that is the result of a backup into the house caused by a blockage in the public sanitary sewer main.
The Cost Reimbursement Program for the installation of Overhead Sewers or Backflow Prevention Devices is a program to cost share with customers who want to upgrade the internal sanitary drainage system in their house to current standards by installing a system or device that will protect their house from sewage backing up into it in the event of a mainline blockage or wet weather surcharging of the public sewer main.
2710 Curtiss Street
P.O. Box 1412
Downers Grove, Illinois 60515-0703
Phone: (630) 969-0664
Fax: (630) 969-0827
Monday-Thursday: 10 a.m. - 12 p.m. and 1 p.m. - 3 p.m.
Friday, Saturday and Sunday: Closed