Payment Options
Sewer Problems? Call (630) 969-0664
Our technicians are available at all hours to help you.
District Office
Bills may be paid by mail at the District Administration Center, 2710 Curtiss Street, Downers Grove or at the following payment collection box locations given below.
Front U-Shaped Circle at the District’s Administration Center (on the driver’s side when coming from the east)
In front of the Village of Downer Grove’s Civic Center, 850 Curtiss Street, Downers Grove
45 W Quincy St., Westmont (near the corner of Quincy St. and Grant St.)
Please do not place cash payments in any of the collection boxes. The bottom portion of the user bill must be returned with your payment to allow for proper credit. Be sure to make your check payable to the Downers Grove Sanitary District. If you usually pay your bill by mail, and would like a supply of return envelopes, please contact the office. Should you plan to move, be sure to contact the office to arrange for final billing.
Please note, when submitting a check for payment, you are authorizing a one-time electronic withdrawal from your account or to process the payment as a check transaction.
FREE ACH AutoPay with Invoice Cloud
Enroll in free ACH AutoPay through Invoice Cloud to have your sewer bill automatically deducted from your bank account each billing cycle.
If you have trouble registering on the portal, please refer to the resources section below for tutorials on how to register and enroll. If you still need assistance, please call our office.
Online Billing Portal
The District offers an online billing portal where you can receive your bill and/or payment reminders or view your account online.
Fees for these services are as follows:
Credit/Debit Card – 3% per transaction with a $2.00 minimum transaction amount
One-Time ACH – $2.50 per transaction
ACH Auto Draft – No Charge
Pay by Phone – Additional $0.95 per transaction along with the other service fees listed above
The following forms of payments are accepted:
Please note if your account is on ACH automatic payments, those payments will be processed on the due date but will take 2-3 business days to reflect in your bank accounts.
Resources
| How to Register on the Portal | View |
| How to Enroll in AutoPay video | Watch |
| How to Make a One Time Payment video | Watch |
| How to Update your AutoPay Payment Method video | Watch |
Pay by Phone
Customers can now pay their bill through an Interactive Voice Response (IVR) system offered by our online billing portal. If you make a payment by calling this number, there is an additional surcharge of $0.95 to use this service, along with the other service fees.
Call 844-692-0825 to pay your bill over the phone.
We recommend speaking your account number since it is alphanumeric.