The building sanitary service is the pipe connecting your house to the sewer in the street. We offer an assistance program for customers with chronic building sanitary service backup problems. We define chronic problems as three backup incidents in a two-year period.
In order to verify each incident, we must be notified of any problems and allowed to inspect the problem. It is important to notify us at (630) 969-0664 of any sewer backup incidents on your property.
The Downers Grove Sanitary District will pay for repair, rehabilitation, or replacement of eligible service laterals, on the condition that steps are taken to eliminate rain and groundwater sources from getting into the service lateral on the property. The requirements of the program are detailed in our program document, along with forms and instructions:
2710 Curtiss Street
P.O. Box 1412
Downers Grove, Illinois 60515-0703
Phone: (630) 969-0664
Fax: (630) 969-0827
Monday - Friday 8 a.m. - 4:30 p.m.